Your order, step by step

Check the status of your order in real time and find answers to your questions in our FAQ.

Status of my order

Enter your tracking number below to track your package. If you have any problems, contact us at jungerparfums@gmail.com .

Our Delivery Services:

FAQ

Your order will be shipped within 48 hours (working days) after confirmation of your payment.

Delivery times are 2 to 3 working days after dispatch of your order.

Once your order has been shipped, you will receive an email with a tracking number. You can track your package on our order tracking page.

Yes, we ship worldwide. Shipping times and costs may vary depending on the destination.

Shipping costs are calculated based on the weight of your order and your shipping address. You will be able to view the exact amount when finalizing your order.

The delivery person will leave a delivery notice in your mailbox. You can then reschedule the delivery or collect your package from a relay point.

If your order has not yet been shipped, you can contact us to change your shipping address. Once the order has been shipped, it is no longer possible to change the address.

Yes, we offer express delivery options. Delivery costs and times will be indicated when you finalize your order.

If you are not satisfied with your purchase, you can return the item to us in its original packaging within 14 days of receipt. Please see our return policy for more details.

Once we have received and checked the returned item, we will process the refund within 7 working days.